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Find your job with Dab Pumps Spa

DService Netherlads

Confidential company
Netherlands, 's-Hertogenbosch - Confidential company
Not specified
Logistics / Warehousing

We are looking for a smart passionate driven DService Netherlands willing to work in an adaptive, international and technical-passionate environment to join our Technical Support team, supporting the after-sales activities for Netherlands What you will focus on: -Provides After-Sales support for Netherlands territory, including Spare Parts selection support, Technical Documentation and Product Details requests, Commissioning and First Set-up requests, troubleshooting requests; -Provides monitoring and support of the installations in the Cloud system, trying to solve possible failures remotely; -Takes in charge the correct escalation of both the Claims and the Voice of Customer from Netherlands, making sure that the subsequent corrective actions and improvement implementations are then shared and acknowledged correctly back in the territory; -Provides second-level technical support to the Service Partners in Netherlands; including also Spare Parts selection support, Technical Documentation and Product Details; -Provides all the previous activities by email, by phone or other means, by saving the correct Contact and Product full information in CRM; -Processes all the Repair,s Replacements and On-Site visits requests coming from the Service Partners in Netherlands; -Is included in a Global DService team, where he has the chance to discuss topics and ideas with After-Sales colleagues in the Headquarters and in the rest of the group, in order to improve the After-Sales Service Level to the customers. -Builds strong and effective relationships with the other teams in DAB Netherlands, the Service Partners, the Customers and the DService team in the Headquarters (Italy) - Requirements -Customer oriented and proactive approach -Problem solving skills -Technical background -Fluent in English -Experience in similar roles is appreciated -IoT background is appreciated

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New!
26/07/2024

DService Netherlads

Confidential company
Netherlands, 's-Hertogenbosch - Confidential company
Not specified
Logistics / Warehousing

We are looking for a smart passionate driven DService Netherlands willing to work in an adaptive, international and technical-passionate environment to join our Technical Support team, supporting the after-sales activities for Netherlands What you will focus on: -Provides After-Sales support for Netherlands territory, including Spare Parts selection support, Technical Documentation and Product Details requests, Commissioning and First Set-up requests, troubleshooting requests; -Provides monitoring and support of the installations in the Cloud system, trying to solve possible failures remotely; -Takes in charge the correct escalation of both the Claims and the Voice of Customer from Netherlands, making sure that the subsequent corrective actions and improvement implementations are then shared and acknowledged correctly back in the territory; -Provides second-level technical support to the Service Partners in Netherlands; including also Spare Parts selection support, Technical Documentation and Product Details; -Provides all the previous activities by email, by phone or other means, by saving the correct Contact and Product full information in CRM; -Processes all the Repair,s Replacements and On-Site visits requests coming from the Service Partners in Netherlands; -Is included in a Global DService team, where he has the chance to discuss topics and ideas with After-Sales colleagues in the Headquarters and in the rest of the group, in order to improve the After-Sales Service Level to the customers. -Builds strong and effective relationships with the other teams in DAB Netherlands, the Service Partners, the Customers and the DService team in the Headquarters (Italy) - Requirements -Customer oriented and proactive approach -Problem solving skills -Technical background -Fluent in English -Experience in similar roles is appreciated -IoT background is appreciated

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22/07/2024

Lead Finance Specialist

Confidential company
Italy, Mestrino - Confidential company
Manufacturing
Accounting / Banking / Finance

We are looking for a smart and passionate Lead Finance Specialist willing to work in an adaptive and multinational environment to join our FP&A team with the responsibility of the performance model and group reporting.  What you will focus on: - Drive the monthly process of performance reporting - Release the performance figures in Qlik - Secure transparency and clarity on performance model from end to end - Document the flow of data and calculations used in the performance model - Validate figures in the performance model back to the source - Drive evolution process of the performance model - Drive financial analysis development in Qlik Sense - Drive the digitalization of the performance reporting package, move from presentation to fully digital reporting in Qlik Sense Requirements: - Bachelor Degree in Economy, Accounting, Finance Management or similar field - 5-10 years' experience in full value chain Financial Management - Fluent English, both verbally and writing - Willing to work in an international environment - Project oriented - Excellent skills in Excel and Power Point - Knowledge of ERP and BI system is mandatory - Strong communication skills in order to effective present data DAB PUMPS is an equal opportunity employer and encourages workforce diversity. If you share your CV/resume and personal details with DAB PUMPS, we will hold them for 12 months in accordance with our Privacy Policy - https://www.dabpumps.com/it/careers (Italian), https://www.dabpumps.com/en/careers (English) - and use them to contact you for this or other relevant opportunities at DAB PUMPS.

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17/07/2024

Customer Care Process & Tools Intern

Confidential company
Italy, Mestrino - Confidential company
Not specified
Customer Service

If you wish to gain experience about Customer Care Processes and related Tools within a multinational and dynamic company, don' miss the opportunity to join our Customer Care Process & Tools Team! Indeed the team mission is to provide vision, guidelines and support to the whole Group Customer Care Department in terms of processes and digital tools, driven by the business and users needs.   How you will support the team: You will help the colleagues in their daily activities such as: - Activation of first AI functions in CRM in the group companies: support for the testing, training phases and drafting of the necessary documentation - Support for the formal check and elaboration in CRM of the Knowledge articles produced by the Customer Service. - c Transition to Cloud of the ERP system: support for the testing phase and for the drafting of the necessary documentation   More than this, you will be involved in the adoption and process tuning activities related to the Knowledge Articles new features that will enable further AI multilanguage functionalities.     What skills you have: - Pro-Active approach - Openness and ability to collaborate with diverse and heterogeneous teams. - Versatile approach in dealing with more different topics in the daily working time - Ability in the organizational and activity planning - Good skills in summarizing and content processing - Versatility in using software and new technologies. - Excellent knowledge of the Office suite: Word, Excel, and PowerPoint. - Studies in Economics  (student or graduate) - Fluent English   Why you should join us:   You will become an integral part of our Global Team where people are friendly and work together in a stimulating and fast-changing environment. You will get in contact with our colleagues worldwide and closely work with other departments, getting the overview about how a multinational organization works. Training will be core since the beginning: you will learn to use our main enterprise tools, in particular …(es. LN Infor (ERP system)/Qlik/CRM) Finally, we are offering monthly reimbursement from €600/monthly (gross), free canteen and IT toolset.  

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10/07/2024

Sales Representative

Confidential company
China, Qingdao - Confidential company
Manufacturing
Sales Management / Sales
03/07/2024

Project Sales Engineer_DOC

Confidential company
Australia, Melbourne - Confidential company
Not specified
Sales Management / Sales

We are looking for a flexible, dynamic and sales driven Project Sales Engineer to join our DOC team, to drive our product through Consulting Engineers and develop a channel strategy to support sales. In the role as Project Sales Engineer you will: ·      Have a strategic focus on Cold Water Boosting and HVAC at specification level, leading with our flagship products ·      Deal with Architects, Developers and Building Services/M&E/Hydraulic Consultants to increase brand awareness and drive project sales. ·      Focus on business development, cultivating relationships with a wide range of stakeholders ·      Select products and generating quotations, renegotiating existing projects to change specification in favor of our product line. ·      Work cohesively alongside our existing market approach, bringing the specification to completion with the contractor and dealer Competences & Skills ·      +3 years of experience with specification at all levels, preferably with pump equipment or a related industry. ·      +3 years of experience in selling technical equipment is essential. ·      Proficient in English, both written and spoken, able to engage and influence a variety of audiences. Having the ability to present and promote efficiently, including carrying out industry CPD’s and training ·      Communicative and customer centric with a high level of attention to detail, able to build and maintain long-term professional relationships. ·      Understanding of sales channels and able to navigate each with efficiency ·      Experienced and competent with various IT systems and programs, MS Office, CRM Dynamics, Outlook etc. ·      Experience working in an international company would be advantageous ·      Business ethics and team work   Workplace: National role – based out of our Melbourne office

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28/06/2024
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