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company_seo_logo Technical Customer Service - Italy

Work location:

Italy, Veneto, Mestrino

Sector:

Manufacturing

Role:

Customer Service

Date of last update: 21/03/2023

Job description

Job ad description

We are looking for a smart and customer oriented person willing to work in our Technical Customer Service team – Italy.

The person will report to the Customer service Manager, and will be responsible for the following activities:

 

  • After-sales technical support
  • Start-up phase of the pumping systems
  • Pre-sales support, with identification and technical selection of the most suitable standard products for our customer's requests
  • Interaction with the network of Service Centers involved in the after-sales support process
  • Involvement in all business processes regarding the product quality improvement, interacting with R&D, Quality, Product Management and Purchasing
  • Technical documentation and spare part requests

 

Requirements:

 

  • Technical background, with professional knowledge and skills on Electronics, Mechanics, Mechatronics
  • Good relational skills
  • Strong customer oriented approach
  • Problem solving
  • Availability for short trips in Italy and abroad
  • English written and spoken at a good level

 

More details

Type of contract:Permanent job

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