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company_seo_logo Technical customer service engineer


Italy, Veneto, Mestino




Customer Service

Date: 24/09/2021

Job ad description

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The person will be part of the Technical Customer Service team, and will take care of the technical assistance and customer support process.

The main activities are: research and solution of products faults and malfunctions, start-up phase of the pumping systems and pre-sales support, with identification and technical selection of the most suitable products for our customer's requests.

The person will strictly interact with our network of Service Centers, which will be involved in the after-sales support process of our products.

Furthermore, he/she will be involved in all business processes regarding the product quality improvement, interacting with other departments of the company such as R&D Technical Department, Quality Department, Product Management and Purchasing.

Finally, once the person has acquired full knowledge of DAB products, he/she will be actively involved in technical training courses that are organized annually both for the updating of our Assistence network and for Italian and Export customers.


Degree in Engineering, preferably Electronics. Academic courses in Mechanical, Electrical or Industrial Engineering will also be positively evaluated;
Good relational skills;
Excellent customer management skills;
Problem solving;
Availability for short trips in Italy and abroad.

More details

Job type:Permanent job


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